Norco Tiles

Materials Testing

Customer Service

Committed to Quality

Our overall business operations are in accordance with ISO 9001:2000 business standards, with ISO certification achieved in 2001.

All products are tested in accordance with the applicable sections of the international industry standard, ISO 10545. They also meet British, Australian, European, USA, and Singapore standards.

Norco’s guarantee is that customers will receive an internationally benchmarked level of quality in both goods manufactured, and business practices and procedures.

Committed to Service

Norco recognises that achieving excellence in service quality is as important as achieving excellence in product quality.

We maintain customer satisfaction and service as an essential part of the quality-culture among the 85 employees of Norco; this ensures our ability to deliver the quality as agreed in the time as agreed.

On-Site Support

Automated Batch-Style Production

Committed to Flexibility

Norco’s batch-style production permits wide variety in our product range while maintaining technical and aesthetic excellence. It also enables low-stock orders to be filled quickly, and discontinued lines to be supplied if required.

This most flexible of production methods permits us to respond quickly to customer’s special, unusual or unique requirements, thereby providing customers with a choice of products which may otherwise be unavailable.