About Us
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History
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Norco Tiles is an Australian owned and operated tile manufacturing plant located 17 Km north of downtown Ho Chi Minh City. Our location enables timely supply of an extensive range of specialized unglazed, floor, paving, and wall tile to export markets in the growing Asian region. |
Factory floor 1999
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The Norco manufacturing facility commenced production in 1999 and still utilizes the latest production technology of its type within a modern facility to produce unglazed tiles and pavers for residential, industrial, and commercial applications. Over the years our product variety developed into the current five ranges being Quarry Tile Range, Klinker Range, Industrial Range, Façade Range, and Espace Paver Range. All contain a variety of sizes, textures and colors, and meet international quality standards for their product type. |
| Factory floor today |
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Commitment
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COMMITTED TO QUALITY: All products are manufactured to the applicable sections of the international product standard ISO ISO 13006:1998(E) Group AIIa Part 1 Precision after testing in accordance with the applicable sections of ISO 10545 test methods. They also pass the various sections of British, Australia/New Zealand, European, USA, Japanese, and Singapore standards.
Norco's guarantee is that customers will receive an internationally benchmarked level of quality in both goods manufactured, and business practices and procedures. |
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COMMITTED TO SERVICE: Norco recognizes that achieving excellence in service quality is as important as achieving excellence in product quality. We maintain customer satisfaction and service as an essential part of the quality-culture among the 120 employees at Norco. This ensures our ability to deliver the agreed product quality and quantity within the agreed time-frame. |
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COMMITTED TO FLEXIBILITY: Norco's batch-style production facility was designed to provide availability of a greater than normal variety of products while maintaining technical and aesthetic excellence. This manufacturing method also enables low-stock orders to be filled quickly, and discontinued lines to be supplied in most cases if required. We are also able to respond quickly to customer's special, unusual or unique requirements. Thereby providing designers with a choice of custom made products which would most likely be unavailable otherwise. |
| Automated Batch-Style Production |
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Environment
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MANUFACTURING PROCESS: Norco’s manufacturing equipment enables World Health Organization emissions standards to be met and maintained. Emissions are monitored regularly by the Government’s environmental control body to ensure compliance. In addition:
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Unfired production clay is reground into subsequent product batches. |
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No waste water results from the manufacturing process. |
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Heat given off from the kilns is recovered and re-used as a heat source for the dryers. |
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All fired ware which is not packaged as 1st quality product is re-ground, categorized by color, and becomes an integral ingredient for subsequent product batches. |
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Cartons contain the highest % of recycled material available. All cartons are recyclable. |
INDOOR AIR QUALITY: Norco’s products can be installed, and sealed if required, with inert products providing air quality advantages during and after installation.
Norco quarry tile is neither an original source nor a vessel for absorbed volatile organic chemicals.
Norco products will neither contribute to the growth of mold and bacteria nor house dust mites and other Acari. Floor coverings make up a large percentage of surface space in a building, and a Norco quarry tile floor, when properly installed and maintained, will help contribute to a healthy work and living environment.
Norco products tile can be cleaned using non-toxic, water-based cleaners.
LIFE CYCLE: Quarry Tile floor, paving and wall tile products are some of the longest lasting products available. A recent study conducted by the Tile Council of North America found quarry tile to be the best value among competing floor covering products based specifically on the price and longevity of the product.
"Cradle to Grave" is fast becoming the standard by which the sustainability of building products is measured. This concept puts focus on the entire life cycle of a product. Norco quarry tile is an excellent cradle to grave product because it is mined at a close proximity to the manufacturing site, it can last for decades, and even centuries, and it can be recycled in numerous ways with no negative impact to the environment at the end of its life cycle. |
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Product Warranty
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Our limited warranty applies to products which have either latent or non-latent manufacturing defects. A defect exists if product does not meet our manufacturing standards and specifications as represented in our product literature at the time of order placement.
Latent defects are those not capable of discovery until after the tile is installed. Non-latent defects are those which could be identified by inspection prior to installation and include chips and cracks, surface non-conformity, dimensions not conforming with the manufacturing standard, and non-compliance with the specifications stated in our product literature at the time of order placement. All our products are manufactured using blended natural clay materials and, so, finished goods may exhibit minor variation in color or surface characteristics which shall not be considered defects. For this warranty to be effective, we must be notified of any non-latent defects prior to installation of the goods ordered. |
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Disclaimer
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When an order is accepted by Norco it is deemed that the buyer has read this Disclaimer, the Product Warranty section above, and the Terms of Use section below; and has contacted Norco for clarification in the case of any query.
Product dimensions are nominal and subject to tolerances permitted within the standard to which we manufacture; ISO 13006:1998(E) Group AIIa Part 1 Precision.
Expansion joints should be installed in accordance with your regional standards or as specified by the project architect. In the absence of the former then guidelines on the Product pages should be followed.
For non-level installation of trafficable surfaces, refer to your regional standard. e.g. the Australian and New Zealand Standard - ‘Slip Resistance of Pedestrian Surfaces’ - AS 3661. 1:1993 |
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Terms of Use
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Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern NorcoTiles (Vietnam) Co., Ltd’s (“Norco”) relationship with you in relation to this website.
The term ‘NorcoTiles (Vietnam) Co., Ltd’ or ‘Norco’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is DT 743 Street, Binh Dang Hamlet, Binh Hoa Commune, Thuan An District, Binh Duong Province, Vietnam. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
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The content of the pages of this website is for your general information and use only. It is subject to change without notice. |
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Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. |
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Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. |
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This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. |
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All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. |
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Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. |
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From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). |
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You may not create a link to this website from another website or document without Norco’s prior written consent. |
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Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia. |
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